Shipping policy
SHIPPING POLICY
Thank you for choosing Estilo for your online shopping needs. Below is important information regarding our shipping processes and policies.
SHIPPING COSTS
Customers are responsible for all shipping costs unless a qualifying shipping discount is applied. Shipping charges will be calculated and displayed at checkout based on the shipping address and the selected shipping method.
SHIPPING SPEED
Orders shipped with Standard Shipping will be sent using the fastest available service from our preferred carrier, at a rate closest to the standard shipping cost. For many metropolitan areas within the United States, delivery typically takes 2–3 days. If Overnight Shipping is selected, the order will be shipped within 24 hours, Monday through Saturday.
FULFILLMENT SPEED
Most regularly priced items are shipped within a few business days, unless unforeseen issues arise, such as difficulty locating the item. Sale items may require a week or more to be located, retrieved, and prepared for shipment.
RETURN SHIPPING
Customers are responsible for the cost of return shipping. We recommend using a traceable shipping method to ensure the safe return of items.
PREFERRED CARRIER AND TRACKING
We ship through our preferred carrier to ensure timely and secure delivery. Once your order has shipped, tracking information will be provided via email so you can monitor your shipment.
SIGNATURE REQUIREMENTS
In most cases, a signature will not be required upon delivery. If you have specific delivery preferences or security concerns, please contact our customer service team prior to placing your order.
DELIVERY AND PACKAGE PLACEMENT
Final placement of the package at the shipping address is determined by the delivery company. We rely on reputable carriers to deliver your order safely. Please ensure that shipping information is accurate to facilitate successful delivery.
STOLEN PACKAGES
Once a package has been successfully delivered to the address provided, Estilo cannot be held responsible for any packages that are stolen or misplaced. We encourage customers to be available to receive deliveries or to make appropriate arrangements to secure their package.
We appreciate your business and are committed to providing you with the best shopping experience. If you have any questions or concerns regarding our shipping policy, please contact our customer service team at support@estiloboutique.com or 512-236-0488.
Thank you for shopping with Estilo!
